Client Relationship Manager - Specialist Program (Kepulauan Riau)

Join CIMB Niaga as a Client Relationship Manager in our Specialist Program and become a key player in driving financial growth in the dynamic region of Kepulauan Riau. This role offers a unique opportunity to build lasting relationships with clients in Batam, leveraging your expertise to deliver exceptional financial solutions. You'll work closely with a diverse client base, including individuals, small businesses, and corporate entities, to understand their unique needs and provide tailored financial advice.

As a Client Relationship Manager in our Specialist Program, you'll be responsible for managing and growing relationships with key clients, ensuring their financial needs are met with the highest level of service. You'll work with our team of financial experts to develop and implement strategies that drive client satisfaction and loyalty. This role is perfect for a candidate with a strong background in client relationship management, financial services, and a passion for helping others achieve their financial goals.

In this role, you'll have the opportunity to work in a fast-paced, dynamic environment where your ideas and contributions are valued. You'll be part of a team that is committed to delivering exceptional service and driving financial growth in the region. Join us and be a part of our journey to become the leading financial institution in Kepulauan Riau.

📋 Tanggung Jawab Pekerjaan

• Manage and grow relationships with key clients, ensuring their financial needs are met with the highest level of service
• Develop and implement strategies to drive client satisfaction and loyalty
• Work closely with financial experts to provide tailored financial advice and solutions
• Leverage CRM software to track and manage client interactions and data
• Conduct regular client meetings and reviews to assess their financial needs and provide ongoing support
• Stay up-to-date with industry trends and regulations to ensure compliance and provide the best possible advice
• Collaborate with the marketing team to develop and implement client engagement campaigns
• Monitor client feedback and use it to continuously improve the quality of service provided

🎓 Kualifikasi & Syarat

• Bachelor's degree in Finance, Business Administration, or a related field
• Minimum of 3 years of experience in client relationship management or financial services
• Strong understanding of financial products and services, including loans, deposits, and investments
• Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with clients
• Proficient in using CRM software, such as Salesforce or HubSpot
• Knowledge of Indonesian financial regulations and industry standards
• Ability to work well under pressure and meet tight deadlines
• Passion for helping others achieve their financial goals and driving financial growth in the region

🛠️ Keahlian

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